Store Policy
Customer Care
Shopping process on our website
Step 1: Find the product you need via our main navigation menu. Select the products you wish you purchase by clicking the 'Add to Cart' button.
Step 2: When you have selected everything, you wish to purchase, click the 'Checkout' button via the Shopping Cart icon at the top right-hand side of your screen.
Step 3: Check your Shopping Cart has all your items correctly listed, and click ‘Checkout:
Step 4: You’ll then be given the option of either Guest Checkout or to proceed as a registered user
Step 5: Add or select your delivery address and shipping method to proceed through the ‘Delivery Details’ page.
Step 6: Add your payment details using the payment options listed on the ‘Payment’ page.
Step 7: You have completed the order process! You will soon receive a confirmation email from us with details of your order. If you do not receive this email, please contact Marabooks via email here: sales@marabooks.com.au
All Prices in Australian Dollars (AUD)
Privacy & Safety
Information we collect from you
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What your information is used for?
Any of the information we collect from you may be used in one of the following ways
-
Transaction Processing
-
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
-
Your emails
-
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (name, address, e-mail, etc.) may be kept on file for more than 60 days to process future transactions. We do not store credit card numbers on our servers.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.
Wholesale Inquiries
If you would like to purchase our books in bulk please reach out to us on : sales@marabooks.com.au
Payment Methods
Visa and Mastercard
American Express
Discover
JCB
Diners Club
China UnionPay and debit cards.


